Job Description
Position: Senior Hospitality Training Specialist
Company: Marriott International Sudan
Location: Blue Nile, Sudan
Experience: 5-7 years
Education: Bachelor’s Degree in Hospitality Management or equivalent
Employment Type: Full-time
Industry: Hospitality & Tourism
Department: Human Resources & Learning Development
Salary: 850,000 – 1,200,000 SSP per month
Vacancies: 1
Company Overview
Marriott International is a global leader in the hospitality sector, operating thousands of properties across various continents. In Sudan, we are committed to setting the highest standards of service and excellence. As part of our mission to provide world-class guest experiences, we invest heavily in our human capital. We believe that our staff is our greatest asset, and through continuous learning and development, we ensure that every interaction a guest has with our brand is memorable and exceptional. We are currently expanding our footprint in the region, creating numerous career opportunities in Sudan for dedicated professionals who strive for perfection in service delivery.
Our presence in the Blue Nile region is part of a strategic initiative to bolster local tourism and provide high-level professional training to the local workforce. We offer a dynamic environment where innovation meets tradition, ensuring that our guests receive both international standards and local warmth. For those seeking employment in Sudan, Marriott International represents a pinnacle of professional growth and stability.
Explore more about our global standards at https://sudanjobsearch.com.
Job Overview
The Senior Hospitality Training Specialist will play a critical role in shaping the service culture of our Blue Nile operations. This position is designed for a seasoned professional who understands the nuances of luxury hospitality and possesses the pedagogical skills to transfer that knowledge to diverse teams. You will be responsible for designing, implementing, and evaluating comprehensive training programs that cover everything from front-desk etiquette to advanced culinary standards and housekeeping protocols. This is a pivotal role for anyone looking for high-level career opportunities in Sudan within the luxury service sector.
As a leader in the training department, you will work closely with department heads to identify skill gaps and develop customized curricula that align with Marriott’s global standards. Your goal is to ensure that every team member, from entry-level to management, is equipped with the tools and knowledge necessary to excel in their roles. This role is essential for maintaining our reputation as a premier destination for international travelers.
Key Responsibilities
- Design and execute comprehensive training modules for various departments including Food & Beverage, Front Office, and Housekeeping.
- Conduct regular performance assessments to identify training needs and skill deficiencies among staff.
- Develop specialized training programs for leadership and supervisory roles to foster internal career progression.
- Monitor and evaluate the effectiveness of training programs through guest feedback and operational audits.
- Collaborate with department managers to integrate training into daily operational workflows.
- Maintain accurate training records and ensure compliance with international hospitality standards.
- Mentor junior trainers and staff members to promote a culture of continuous learning.
Required Skills
- Advanced instructional design and presentation skills.
- Deep understanding of luxury hospitality service standards and guest psychology.
- Strong leadership and interpersonal communication abilities.
- Proficiency in multilingual communication (English and Arabic is essential).
- Analytical skills to interpret training metrics and guest satisfaction data.
- Ability to manage multiple training projects simultaneously in a fast-paced environment.
Education
A minimum of a Bachelor’s degree in Hospitality Management, Hotel Administration, or Human Resources is required. Professional certifications in training and development (such as CPTD) are highly preferred.
Experience
Candidates must possess at least 5 to 7 years of experience in hospitality training, preferably within a 4 or 5-star hotel environment. Proven experience in curriculum development and managing training departments is essential for this senior-level position.
Salary
The monthly salary for this position ranges from 850,000 SSP to 1,200,000 SSP, depending on the candidate’s experience and expertise. This is a competitive package designed to attract top-tier talent in the region.
Benefits
- Comprehensive health and wellness insurance package.
- Performance-based annual bonuses.
- Global career mobility opportunities within the Marriott network.
- Subsidized meals and accommodation during training sessions.
- Access to international professional development workshops.
For more international job listings, visit https://gambiajobsearch.com/.
Training
- Continuous access to Marriott’s global digital learning platform.
- On-site mentorship from regional hospitality experts.
- Specialized workshops on luxury service management and leadership.
Working Environment
The working environment is professional, fast-paced, and highly interactive. You will spend a significant portion of your time on the floor, interacting with staff and guests, as well as in classroom settings for formal training sessions. We promote a culture of respect, diversity, and excellence.
Application Process
Interested candidates should submit their updated CV and a cover letter detailing their relevant experience through our official recruitment portal. We are looking for individuals who demonstrate a passion for service and a commitment to excellence. Please note that only shortlisted candidates will be contacted for interviews. This is a significant hiring in Sudan for a premier brand.
Discover more career paths at https://eswatinijobsearch.com/.
Equal Opportunity Statement
Marriott International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, or disability status.