Network Operations Manager Job Vacancy in Zalingei, Sudan – Telecommunications

Job Description

Position:Network Operations Manager

Company:MTN Sudan

Location:Zalingei, Sudan

Experience:5-7 years in network operations or related field

Education:Bachelor’s degree in Telecommunications, Computer Science, or related discipline

Employment Type:Full-time

Industry:Telecommunications

Department:Network Operations

Salary:SSP 150,000 – 250,000 per month

Vacancies:1

Company Overview

MTN Sudan is a leading mobile network operator delivering innovative voice, data, and digital services across Sudan. With a commitment to connectivity, MTN Sudan has expanded its footprint to remote regions, including the strategic hub of Zalingei, to support economic growth and digital inclusion. The company prides itself on a culture of excellence, customer focus, and continuous investment in cutting‑edge technology. As part of MTN Group, the organization adheres to global standards while tailoring solutions to local market needs, making it a top employer for professionals seeking impactful careers in Sudan Jobs and a vibrant workplace for those passionate about telecommunications.

Job Overview

The Network Operations Manager will lead the planning, implementation, and maintenance of MTN Sudan’s core network infrastructure in the Zalingei region. This role is pivotal in ensuring high‑availability, performance, and security of the network, directly influencing the quality of service delivered to millions of Sudanese customers. The manager will collaborate with cross‑functional teams, oversee field engineers, and drive initiatives that align with MTN’s strategic objectives. For more information about MTN Sudan and its career pathways, visit https://sudanjobsearch.com/. This position offers a unique opportunity to shape the future of telecommunications in a rapidly developing market, contributing to broader Job Vacancy in Sudan trends and Career Opportunities in Sudan.

Key Responsibilities

• Lead day‑to‑day network operations, monitoring, and troubleshooting for radio, transport, and core layers.
• Develop and enforce operational procedures, standards, and best practices to maintain network reliability.
• Coordinate with the planning team to design network expansions, upgrades, and optimization projects.
• Manage a team of field engineers and technicians, providing coaching, performance reviews, and career development.
• Ensure compliance with regulatory requirements and MTN Group security policies.
• Prepare and present performance reports, KPI dashboards, and incident analyses to senior management.
• Oversee vendor relationships, contract negotiations, and service level agreements for equipment and services.
• Implement disaster recovery and business continuity plans for network infrastructure.

Required Skills

• Strong knowledge of GSM, 3G, 4G LTE, and emerging 5G technologies.
• Proficiency with network management tools (e.g., OSS, NMS, performance monitoring systems).
• Excellent problem‑solving abilities and capacity to make data‑driven decisions.
• Leadership experience managing technical teams in challenging environments.
• Effective communication skills for stakeholder engagement across technical and non‑technical audiences.
• Project management expertise, including budgeting and timeline control.
• Understanding of Sudanese telecom regulations and spectrum management.

Education

A Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or a related field is required. Professional certifications such as ITIL, PMP, or vendor‑specific qualifications (e.g., Cisco, Huawei) are highly desirable and will be considered an advantage during the selection process.

Experience

Applicants must have a minimum of five years of progressive experience in network operations, with at least two years in a supervisory or managerial capacity. Experience working within the Sudanese telecom market or similar emerging markets is strongly preferred, as it demonstrates familiarity with local challenges and opportunities.

Salary

The compensation package ranges from SSP 150,000 to SSP 250,000 per month, commensurate with experience, qualifications, and performance. The package includes performance‑based incentives, health insurance, and other statutory benefits in line with Sudan labor regulations.

Benefits

• Comprehensive health and life insurance coverage.
• Retirement savings plan with employer contributions.
• Annual performance bonus linked to network KPIs.
• Paid annual leave and public holidays as per Sudan law.
• Employee assistance programs and wellness initiatives.

Training

• Access to MTN Group’s global learning platform for continuous skill development.
• On‑the‑job training in advanced network technologies, including 5G rollout.
• Leadership and management workshops tailored for emerging market managers.
• Certification sponsorship for industry‑recognized credentials.

Working Environment

MTN Sudan offers a dynamic, collaborative environment where innovation is encouraged. The Zalingei office combines modern facilities with the flexibility of field work, allowing the Network Operations Manager to balance strategic planning with hands‑on technical oversight. Employees benefit from a supportive culture that values diversity, safety, and professional growth, making it an attractive destination for talent seeking Employment in Sudan.

Application Process

Interested candidates should submit their updated CV through the MTN Sudan career portal. Applications will be screened by the talent acquisition team, followed by an initial phone interview, technical assessment, and final interview with senior leadership. Only shortlisted candidates will be contacted for further steps.

Equal Opportunity Statement

MTN Sudan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees, regardless of gender, race, religion, disability, or any other protected characteristic. Our hiring practices reflect our dedication to fairness and the belief that diverse perspectives drive better business outcomes.