Product Manager – Mobile Services Job Vacancy in Marsa, Sudan – Telecommunications

Job Description

Position: Product Manager – Mobile Services

Company: MTN Sudan

Location: Marsa, Sudan

Experience: 5+ years in product management, preferably in telecom

Education: Bachelor’s degree in Business, Marketing, or related field; Master’s preferred

Employment Type: Full-time

Industry: Telecommunications

Department: Product Management

Salary: SSP 180,000 – 250,000 per month

Vacancies:1

Company Overview

MTN Sudan is a leading telecommunications provider delivering innovative mobile services across Sudan. As part of the global MTN Group, the company combines extensive network infrastructure with a customer‑centric approach, offering voice, data, and digital solutions to millions of Sudanese users. With a strong commitment to digital inclusion, MTN Sudan continuously invests in network expansion, technology upgrades, and community initiatives, positioning itself as a catalyst for economic growth and digital transformation in the region. The company’s vibrant culture encourages creativity, collaboration, and continuous learning, making it an attractive employer for professionals seeking to shape the future of telecommunications in Sudan.

Operating in a dynamic market, MTN Sudan prides itself on delivering reliable connectivity, innovative mobile applications, and value‑added services that empower individuals and businesses alike. The organization’s strategic focus on customer experience, product excellence, and sustainable development aligns with national goals for digital advancement, creating abundant career opportunities for talented individuals eager to contribute to Sudan’s evolving digital landscape.

Job Overview

The Product Manager – Mobile Services will lead the end‑to‑end lifecycle of MTN Sudan’s mobile product portfolio, driving strategy, development, launch, and optimization of mobile services that meet the evolving needs of Sudanese consumers. This role collaborates closely with cross‑functional teams including Marketing, Technology, Sales, and Customer Experience to ensure product offerings are competitive, profitable, and aligned with market trends. The successful candidate will conduct market research, define product roadmaps, and oversee go‑to‑market strategies, while continuously monitoring performance metrics to enhance product value. This position offers a unique opportunity to influence the telecommunications landscape in Sudan and to be part of a forward‑thinking organization that values innovation and customer satisfaction.

For more information about MTN Sudan and its career opportunities, visit https://sudanjobsearch.com/. This role is a key component of MTN Sudan’s commitment to delivering cutting‑edge mobile solutions and expanding digital access across the country, contributing directly to the nation’s economic development and digital inclusion goals.

Key Responsibilities

• Develop and execute comprehensive product strategies for mobile voice, data, and value‑added services.
• Conduct market analysis, competitor benchmarking, and customer insight studies to identify growth opportunities.
• Define product requirements, create detailed specifications, and work with technology teams to ensure timely delivery.
• Lead cross‑functional product launch initiatives, coordinating marketing campaigns, sales enablement, and customer support readiness.
• Monitor product performance, analyze KPIs, and implement continuous improvement plans to maximize revenue and customer satisfaction.
• Manage product pricing, packaging, and promotional offers in line with market dynamics and profitability targets.
• Collaborate with regulatory bodies to ensure compliance with Sudanese telecommunications regulations.
• Prepare and present product business cases, forecasts, and performance reports to senior leadership.

Required Skills

• Strong analytical and strategic thinking abilities with a data‑driven decision‑making approach.
• Excellent communication and stakeholder management skills, capable of influencing cross‑functional teams.
• Proficiency in product management tools, agile methodologies, and roadmap planning.
• Deep understanding of the telecommunications industry, mobile services, and emerging digital trends.
• Ability to translate market insights into actionable product features and enhancements.
• Project management expertise with a track record of delivering complex products on schedule.

Education

A Bachelor’s degree in Business Administration, Marketing, Telecommunications, or a related discipline is required. A Master’s degree or MBA is highly desirable and demonstrates a commitment to advanced strategic and managerial competencies.

Experience

Minimum of five (5) years of product management experience within the telecommunications sector or a closely related technology field. Proven experience in launching mobile services, managing product lifecycles, and achieving revenue growth targets is essential.

Salary

The compensation package ranges from SSP 180,000 to SSP 250,000 per month, commensurate with experience and qualifications. The package includes performance‑based incentives and benefits aligned with MTN Sudan’s employee reward framework.

Benefits

• Competitive health insurance covering medical, dental, and vision.
• Retirement savings plan with company contributions.
• Annual performance bonus based on individual and company results.
• Paid annual leave, sick leave, and public holidays in accordance with Sudanese labor law.
• Employee assistance program and wellness initiatives.

Training

• Comprehensive onboarding program covering MTN Sudan’s products, systems, and culture.
• Continuous professional development courses in product management, digital marketing, and emerging telecom technologies.
• Access to MTN Group’s global learning platform for certifications and leadership training.

Working Environment

MTN Sudan offers a modern, collaborative office environment in Marsa, equipped with state‑of‑the‑art technology and flexible work arrangements. Employees benefit from a supportive culture that encourages innovation, knowledge sharing, and work‑life balance. The organization promotes diversity and inclusion, ensuring all team members feel valued and empowered to contribute their best.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through the online application portal on the MTN Sudan careers page. Applications will be reviewed by the recruitment team, and shortlisted candidates will be contacted for a series of interviews, including a technical assessment and a final interview with senior leadership.

Equal Opportunity Statement

MTN Sudan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment without discrimination.