Retail Banking Relationship Manager Job Vacancy in Khartoum, Sudan – Banking & Finance

Job Description

Position:Retail Banking Relationship Manager

Company:Bank of Khartoum

Location:Khartoum, Sudan

Experience:5+ years in retail banking or relationship management

Education:Bachelor’s degree in Business Administration, Finance, or related field

Employment Type:Full-time

Industry:Banking & Finance

Department:Retail Banking

Salary:1,200,000 – 2,000,000 SSP per month

Vacancies:1

Company Overview

Bank of Khartoum is one of Sudan’s leading financial institutions, offering a comprehensive range of banking services to individuals, small and medium enterprises, and large corporations. With a heritage spanning over six decades, the bank has built a reputation for stability, innovation, and community involvement. As part of its strategic growth plan, Bank of Khartoum is expanding its retail banking network across the country, creating new career opportunities for professionals who are passionate about delivering exceptional customer experiences. This role contributes directly to the bank’s mission of fostering financial inclusion and supporting economic development in Sudan, making it an attractive option for candidates seeking meaningful impact and long‑term career growth.

Job Overview

The Retail Banking Relationship Manager will be responsible for managing a portfolio of high‑value retail clients, providing tailored financial solutions, and driving revenue growth through cross‑selling of banking products. The role involves building strong, trust‑based relationships, understanding client needs, and delivering personalized service that aligns with the bank’s standards of excellence. This position offers a dynamic environment where strategic thinking, sales acumen, and deep knowledge of banking products converge to create value for both clients and the organization. Candidates will have the opportunity to work closely with product specialists, marketing teams, and senior management, ensuring a collaborative approach to achieving business objectives. The role is central to the bank’s hiring in Sudan and supports the broader goal of enhancing the quality of Sudan Jobs across the financial sector.

Key Responsibilities

• Develop and maintain a robust portfolio of retail clients, ensuring high levels of satisfaction and retention.
• Identify client needs and recommend appropriate banking products, including deposits, loans, credit cards, and investment services.
• Achieve monthly and quarterly sales targets through proactive prospecting and cross‑selling initiatives.
• Conduct regular client reviews, financial analyses, and risk assessments to ensure compliance with regulatory standards.
• Collaborate with internal teams to design customized financial solutions that address client objectives.
• Prepare detailed reports on portfolio performance, market trends, and competitive activities.
• Participate in community outreach programs and financial literacy workshops to promote the bank’s brand and services.

Required Skills

• Strong interpersonal and communication skills with the ability to build lasting relationships.
• Proven sales track record in retail banking or related financial services.
• In‑depth knowledge of banking products, credit analysis, and regulatory requirements.
• Analytical mindset with excellent problem‑solving capabilities.
• Ability to work independently and as part of a multidisciplinary team.
• High level of integrity, professionalism, and customer‑centric attitude.

Education

A minimum of a Bachelor’s degree in Business Administration, Finance, Economics, or a related discipline is required. Professional certifications such as CFA, CBA, or relevant banking qualifications are considered an advantage.

Experience

Applicants must have at least five years of experience in retail banking, relationship management, or a comparable role within the financial services industry. Experience in the Sudanese market or familiarity with local banking regulations will be highly valued.

Salary

The compensation package ranges from 1,200,000 to 2,000,000 Sudanese Pounds (SSP) per month, commensurate with experience and performance. The package includes performance‑based incentives, health insurance, and retirement benefits.

Benefits

• Competitive salary with performance bonuses.
• Comprehensive health and life insurance coverage.
• Retirement savings plan.
• Paid annual leave and public holidays.
• Professional development allowance.

Training

• On‑boarding program covering bank policies, product knowledge, and compliance.
• Continuous learning opportunities through workshops, webinars, and industry conferences.
• Mentorship from senior banking professionals.

Working Environment

Bank of Khartoum offers a modern, collaborative workplace equipped with the latest banking technology. Employees benefit from a supportive culture that encourages innovation, diversity, and work‑life balance. The bank’s headquarters in Khartoum provides a vibrant urban setting with easy access to transportation, dining, and cultural attractions, making it an ideal location for professionals seeking both career advancement and a high quality of life.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their suitability for the role through the online portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. For more information about the bank and its career opportunities, please visit https://sudanjobsearch.com/.

Equal Opportunity Statement

Bank of Khartoum is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, or background. Our hiring practices reflect our dedication to fairness and transparency, ensuring that every applicant receives equal consideration for employment.